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Leadership and management

Our service has clearly defined aims linking to the CITB strategic  aims:

  • Individuals have the skills to compete for the best jobs and develop fulfilling careers

  • Companies have a highly skilled workforce 

  • The employer has the skills to meet its clients’ needs and future challenges

 

Making a difference

  • To individuals (a career, a future, great skills, fulfilment, a second chance...)

  • To Employers (right skills, meet new challenges/changes, productivity, efficiency, growth...)

  • To the public (a better, safer, more inspiring built environment…)

 

Our role is to work with employers to encourage training, which helps to build a safe, professional and fully qualified workforce.

Our service has clear leadership and direction from qualified and experienced trade assessors and staff.

We are an equal opportunity employer and promote equality, diversity, impartiality, confidentiality and professional integrity in all aspects of our service delivery.

We know that keeping up with changes to legislation can be daunting, and that many businesses miss out on opportunities because they don’t understand. That’s why we work with employers to raise awareness of these changes.

Employer and learner outcomes are used as key performance indicators that are measured as a success rate for our services.  This is monitored regularly as part of our quality plan. 

Employers and learner feedback is constantly used to design and develop new courses and delivery methods.

We have established links with a number of FE Colleges and other training provides enabling us to gain support when required if additional training is required. 

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